current problems

On occasion, we advise you to contact our Unibox support team at ITMZ if you have any problems, questions or suggestions.
Please refrain from contacting the software manufacturer directly.

Internet Explorer is not supported. The Unibox can only be used to a limited extent with Internet Explorer. Please use an alternative browser, e.g. Mozilla Firefox or Google Chrome.


Albert-Einstein-Straße 22
18059 Rostock

Josephin Tschakste
Tel.: +49 381 498-5347

Invitation of invitation not possible in the iOS app

It is currently not possible to accept an invitation to a folder via the iOS app. The software manufacturer is informed of this and is working flat out on a solution.
Alternatively, you can accept the invitation via the web interface.

last updated: 10-03-2020

Works via web browser on iOS

Working with the web browser on iOS is currently functionally limited.
Currently it is not possible under iOS in any web browser to upload data in the Unibox. We have already passed this problem on to the software manufacturer.
A better alternative is the use of the iOS app, which is available in the App Store.

If you would like to open or edit a document online using OnlyOffice via your iOS device in the web browser, then you must allow pop-ups for your web browser, these are disabled by default on iOS. Depending on the web browser, this setting can be found in the settings menu of the browser (eg Mozialla Firefox) or in the settings of the iOS device (for example for Safari).

last updated 18.09.2019